If you wish to return textbooks or course material for any reason, and you have the original customer’s invoice, you are eligible to do so under the following conditions:

1. If the materials are returned according to the schedule provided to you at the time of purchase and posted in the Bookstore. All textbook sales are final after the respective deadlines.

2. New textbooks must be in the same condition as purchased, i.e. no names, no marks, no highlights, and no scuffed or bent covers.

3. All shrink-wrapped materials, including textbooks, computer software, CDs etc, must be returned with their shrink wrap intact. Once the seal of the shrink wrap has been broken the item can not be returned.

4. Used books bought as used books may also be returned for a full refund within the deadline period.

5. Defective copies of textbooks or course materials are exchangeable for non-defective copies for a period of 30 days from the date of purchase when accompanied by the original customer’s invoice.

6. The books are only allowed to be returned after Uniria Bookstore issued the Return Authorization.

6. The materials shall be returned to following address